Monmouth County Library

Catalog Q & A

Having trouble on our web site and need some information? Try some of our handy solutions to frequently asked questions.

How Do I Renew My Items?

Use our new catalog page at: http://mcls.ent.sirsi.net/client/en_US/mclweb
Click the My Account Link and enter your 14-digit card number (without spaces).

Do I need a pin number to access “My Account ” in the Library Catalog?
You might. If you don't know your PIN #, try leaving it blank or using your birth year. If you are unsuccessful, call one of our Branch Locations during our hours of operation. We will reset your PIN.

I need to renew my items and I can't do it online right now. What are my alternatives?
Call one of our Branch Locations during our regular operating hours.

What is my library card number and how should I enter it? 
When using the library's electronic resources, you may be prompted to enter your library ID, Barcode, or library card number. When asked for this information, you may generally enter the 14 digit code below the barcode on the back of your Monmouth County Library card. Enter the number without spaces.

Some electronic resources may require other information. If other information is required, follow the directions on the Monmouth County web page for that particular database.

I can't get into certain electronic resources at home? What's wrong?
Perhaps you’re trying electronic resources that are only available in the library during our hours of operation. To find out more information about these online databases see our Databases for Articles & Digital Reference Books pages.

Sometimes, computer firewalls interfere with accessing online databases. Some users have found it helpful to temporarily disable a firewall, network filters, or other security software while using the Library’s online electronic resources. 

Some electronic resources require a recent web browser version (new versions of Internet Explorer, Netscape, etc.) to permit access. If you have an older web browser, you might want to consider updating it. 

Are your cookies enabled? See: What is a cookie? Some of the library’s electronic resources require that your web browser be set to accept cookies. For information on setting your browser to accept cookies visit How to Set and Customize Cookies Settings in Internet Explorer or Netscape Managing Cookies, Specifying How (and if) Cookies Are Accepted.

I've tried everything and still can't connect. What now?  
Call one of our Branch Locations during our hours of operation.

How do I need to access eBooks?
Your 14-digit library card number (issued by Monmouth County Library Branch Location or Member Location) is required to access the collection remotely. If you require further assistance to use this eBook collection, contact a librarian at any Branch Location with your Monmouth County Library card identification number during the Library’s hours of operation.

                                                                                        My Account

 From the catalog's homepage at: http://mcls.ent.sirsi.net/client/en_US/mclweb

1. Click the Catalog tab in the toolbar.
2. Go to Catalog Search & Holds.
3. Select My Account in the top right hand corner.
4. Log in with your 14-digit card number.  Enter your PIN number if you have one; otherwise leave it blank.

Renew Materials

1. Select My Account . Enter your 14-digit card number (without spaces). Enter your PIN number if you have one; otherwise leave it blank.
   
2. Go to the Checkouts tab.
3. Select the items that you wish to renew.
4. Click Yes to renew your items. Your new due date should appear after renewal confirmation.
   
5. Log out of your account.

 
Place Holds
 
Please note: **There is a limit of 30 item requests for each patron.**

1. Search for your item and click Search. 
2. Click Place Hold. Enter your 14-digit card number (without spaces). Type in your PIN number if you have one; otherwise, leave it blank.
3. Click Log In after entering your card number.
   
4. Click Place Hold again after confirming pick up library. Click Ok after hold confirmation.
5. Log out of your account.
   
   If you don't know your PIN, try leaving it blank or using your birth year. To have your PIN reset, please e-mail Headquarters Circulation at CLOAKING .  When your PIN is reset, it will be blank. You can leave it blank or create a new one for added security.

Create a New PIN Number

1. Select My Account in the top right hand corner.
   
2. Type your 14-digit library card number (without spaces).
3. From the Personal Information tab, click Change PIN. Enter current PIN number.
   
4. Re-enter new PIN number. Enter new PIN number again to confirm new PIN number.
   
5. Click Update.
   

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